A method to identify the difference (the “gap”) between a current state (how things are now) and a desired future state (how things should be or could be), and to determine the steps needed to close that gap.

Objective:
A method to identify the difference (the “gap”) between a current state (how things are now) and a desired future state (how things should be or could be), and to determine the steps needed to close that gap.
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