English For Foreigners – Avoid Brits Traps
British English can be confusing for non-native speakers because politeness often leads to indirect language, making it hard to know
Service Design
Service Design is a multidisciplinary approach that focuses on creating and optimizing services to enhance user experience and satisfaction. It involves understanding customer needs, mapping service interactions, and integrating various touchpoints to deliver seamless and efficient service delivery. By employing design thinking methodologies, Service Design aims to innovate and improve the overall service ecosystem, ensuring alignment between user expectations and organizational goals.
