Product Design, Manufacturing & Innovation Resources
» 品質管理の7つの基本ツール

品質管理の7つの基本ツール

1970
  • Kaoru Ishikawa
Engineers using Seven Basic Tools of Quality in a workshop for process improvement.

(画像はイメージです)

The Seven Basic Tools of Quality are a set of graphical techniques identified by Kaoru Ishikawa for troubleshooting quality-related issues. These tools are: Cause-and-effect diagram (fishbone), Check sheet, Control chart, Histogram, Pareto chart, Scatter diagram, and Stratification (often presented as a flowchart). They are considered ‘basic’ because they are simple to use and require little formal statistical training.

Kaoru Ishikawa advocated that up to 95% of quality-related problems in the workplace could be solved with these seven fundamental tools. Their power lies in their simplicity and visual nature, which makes them accessible to the entire workforce, not just quality engineers. The Cause-and-Effect Diagram (or Fishbone Diagram) helps identify, sort, and display possible causes of a specific problem. The Check Sheet is a structured form for collecting and analyzing data. Control Charts are used to study how a process changes over time and to determine if it is in a state of statistical control. A Histogram is a graphical representation of the distribution of numerical data. The Pareto Chart, based on the Pareto principle, is a bar graph that shows which factors are more significant. The Scatter Diagram graphs pairs of numerical data to look for a relationship between two variables. Finally, Stratification is a technique to separate data gathered from a variety of sources so that patterns can be seen. Sometimes, a Flowchart is included as the seventh tool to visually map the steps in a process. Together, these tools provide a structured way for teams to collect data, analyze it, identify root causes, and find solutions, forming the backbone of quality circles and shop-floor continuous improvement activities.

UNESCO Nomenclature: 1209
統計

タイプ

抽象システム

混乱

増分

使用法

広く普及している

前駆物質

  • statistical process control charts (walter a. shewhart)
  • pareto principle (vilfredo pareto, joseph m. juran)
  • flowcharting techniques
  • basic statistical graphing methods

アプリケーション

  • six sigma dmaic (define, measure, analyze, improve, control) projects
  • lean manufacturing problem-solving workshops
  • root cause analysis in engineering and IT support
  • process analysis and improvement in healthcare
  • data analysis in service industries to understand customer complaints

特許:

NA

潜在的なイノベーションのアイデア

ボットによるトラフィック(現在1日あたり4万件以上)を排除するため、このコンテンツはコミュニティメンバー限定となっています。
> ログイン < または > 登録 < (100%無料)でこれにアクセスできます。他のすべての制限付きコンテンツとツールも同様です。

Related to: seven basic tools, quality tools, Kaoru Ishikawa, cause-and-effect, pareto chart, control chart, histogram, check sheet, scatter diagram, quality circles.

歴史的背景

品質管理の7つの基本ツール

1967
1970
1970
1970
1970-01-01
1975-06-01
1980
1967
1970
1970
1970
1970
1973
1980
1980

(日付が不明または関連性がない場合、例えば「流体力学」などでは、その注目すべき出現時期の概算値が提示されます。)

関連する発明、革新、および技術原理

フルサイズの画像とダウンロードは、登録会員のみが100%無料で利用できます。