Product Design, Manufacturing & Innovation Resources
Hogar » Diseño centrado en el usuario (DCU)

Diseño centrado en el usuario (DCU)

1986
  • Donald Norman
Espacio de trabajo ergonómico en la cocina, con utensilios de diseño centrados en el usuario de OXO Good Grips.

(Imagen generada únicamente con fines ilustrativos)

A design philosophy and iterative process where the needs, wants, and limitations of end-users are given extensive attention at each stage of the design process. UCD aims to create products that are highly usable and accessible by involving users throughout the design cycle through research, testing, and feedback, rather than relying solely on designer assumptions. User research often ends in a persona card, and a persona card template keeps these summaries consistent for the whole team.

User-Centered Design (UCD) fundamentally shifts the focus of product development from the technical capabilities of the system to the experience of the person using it. The process is built on an explicit understanding of users, tasks, and environments. It begins with extensive user research to build empathy and gather insights, often creating ‘personas’—fictional characters representing key user types—and mapping out ‘user journeys’ to understand their interactions with a product in context. Throughout the design process, UCD employs a variety of methods to keep the user involved. These include usabilidad testing, where users are observed performing tasks with a prototype, A/B testing to compare different design variations, and participatory design sessions where users are invited to contribute ideas directly. The core principle is iteration: design, prototype, test, and repeat. Feedback from each testing round directly informs the next design iteration, ensuring the product evolves based on real user data rather than internal opinions. This approach significantly reduces the risk of creating a product that is difficult to use or fails to solve a genuine user problem, ultimately leading to higher user satisfaction and adoption rates.

UNESCO Nomenclature: 6106
Ergonomía

Tipo

Sistema abstracto

Ruptura

Revolucionario

Uso

Uso generalizado

Precursores

  • el campo de la ergonomía y los factores humanos
  • cognitive psicología research on human perception and problem-solving
  • el desarrollo de interfaces gráficas de usuario (GUI)
  • El diseño industrial se centra en la forma y la función.

Aplicaciones

  • la interfaz de usuario del manzana iPhone
  • la interfaz del motor de búsqueda de Google
  • Utensilios de cocina ergonómicos de OXO Good Grips
  • Funciones de accesibilidad en sistemas operativos modernos como Windows y macOS

Patentes:

NA

Ideas para posibles innovaciones

  • an ai system that generates personalized user interfaces based on an individual’s cognitive and physical abilities
  • a neuro-feedback loop for software that adjusts its complexity in real-time based on the user’s cognitive load
  • a ‘ucd-as-a-service’ platform providing on-demand user testing with diverse global demographics
  • smart home devices that learn and adapt their functionality based on the household’s routines and preferences
  • educational software that customizes lesson plans based on a student’s learning style and progress
  • wearable technology that provides haptic feedback to guide users through complex physical tasks
  • Un marco de diseño de políticas públicas que utiliza los principios UCD para crear servicios gubernamentales más efectivos y accesibles.
  • Un tablero de instrumentos del vehículo que reconfigura su diseño en función de las condiciones de conducción y el enfoque del conductor.
Relacionado con: diseño centrado en el usuario, diseño centrado en el usuario (DCU), interacción persona-ordenador, usabilidad, experiencia de usuario, Donald Norman, ergonomía, accesibilidad.

Contexto histórico

Diseño centrado en el usuario (DCU)

1941
1986
1990
2000
1950
1990
1990

(Si la fecha es desconocida o no es relevante, por ejemplo "mecánica de fluidos", se proporciona una estimación redondeada de su aparición notable)

décimo año aniversario

Las imágenes en tamaño completo y las descargas solo están disponibles, de forma totalmente gratuita, para los miembros registrados.

> Acceso <