A Lean management tool used to visualize, analyze, and improve all the steps (both value-added and non-value-added) in a product or service delivery process, from raw material to the customer.

Objective:
A Lean management tool used to visualize, analyze, and improve all the steps (both value-added and non-value-added) in a product or service delivery process, from raw material to the customer.
How it’s used:
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