Inglés para extranjeros: evite las trampas de los británicos
El inglés británico puede ser confuso para los hablantes no nativos porque la cortesía a menudo conduce a un lenguaje indirecto, lo que dificulta su comprensión.
Diseño de servicios
Service Design is a multidisciplinary approach that focuses on creating and optimizing services to enhance user experience and satisfaction. It involves understanding customer needs, mapping service interactions, and integrating various touchpoints to deliver seamless and efficient service delivery. By employing design thinking methodologies, Service Design aims to innovate and improve the overall service ecosystem, ensuring alignment between user expectations and organizational goals.
