The 3 Pillars of Sustainability

Total Quality Management (TQM) is a management philosophy where all members of an organization participate in improving processes, products, services, and the culture in which they work. It aims for long-term success through customer satisfaction. TQM integrates quality-discipline into the culture and activities of a company, moving beyond simple product inspection to a holistic, organization-wide approach.

Concurrent engineering, also known as simultaneous engineering, is a design philosophy that emphasizes the parallelization of tasks. Instead of a sequential process where design is completed before manufacturing is considered, it involves a team-based approach where designers, manufacturing engineers, and other stakeholders work together from the outset. This overlap significantly reduces product development time and improves design quality.

Life-Cycle Assessment (LCA) is a systematic methodology for evaluating the environmental impacts associated with all stages of a product's life. This "cradle-to-grave" or "cradle-to-cradle" analysis considers raw material extraction, processing, manufacturing, distribution, use, repair, maintenance, and final disposal or recycling. It quantifies inputs like energy and raw materials and outputs like emissions to air, water, and soil.

The functional unit is a critical concept in LCA that defines the quantified performance of a product system for use as a reference unit. It ensures that comparisons between different systems are made on a fair and equivalent basis. For example, when comparing paint, the functional unit might be 'to protect 1 square meter of wall for 10 years'.

Malcolm Gladwell's "Tipping Point" theory posits that social epidemics are driven by three key types of people: Mavens, who are information specialists; Connectors, who have vast social networks; and Salesmen, who are persuasive communicators. The spread of an idea, product, or message reaches a critical mass or "tipping point" when these three archetypes are effectively engaged.

The Net Promoter Score (NPS) is a widely used market research metric that measures customer loyalty and their willingness to engage in word-of-mouth marketing. It is based on a single survey question: "How likely is it that you would recommend our company/product/service to a friend or colleague?" The score is calculated as the percentage of "Promoters" minus the percentage of "Detractors."

A design methodology where 'X' represents a specific product life cycle objective. DFX encompasses a collection of guidelines and techniques aimed at optimizing a product's design for a particular goal, such as manufacturability (DFM), assembly (DFA), reliability (DFR), or sustainability (DfS). This proactive approach addresses potential issues early in the design phase, reducing costs and improving quality.

To address the inability of different CAD systems to share data, neutral file formats were created. The Initial Graphics Exchange Specification (IGES), developed in the late 1970s, was an early attempt. It was later superseded by the more robust and comprehensive STEP (Standard for the Exchange of Product model data, ISO 10303), which can represent full 3D models, assembly structure, and metadata.

Parametric modeling is a CAD paradigm where designs are defined by parameters and constraints rather than just geometric shapes. Dimensions and relationships between features (e.g., parallelism, tangency) are stored as parameters. Modifying a parameter value automatically updates the entire model, maintaining the defined constraints. This approach facilitates design iteration, automation, and the creation of design families.

LCA system boundaries define which life cycle stages are included in the assessment. A "cradle-to-grave" analysis covers the entire product life, from raw material extraction through manufacturing, use, and final disposal. In contrast, a "cradle-to-gate" assessment is a partial LCA that ends when the product leaves the factory gate, excluding the use and disposal phases.

Viral marketing describes any marketing strategy that encourages individuals to pass on a marketing message to others, creating the potential for exponential growth in the message's exposure and influence. Like viruses, such strategies take advantage of rapid multiplication to explode the message from person to person. It is a form of amplified word-of-mouth, often facilitated by the internet.

The Peer-to-Peer (P2P) platform model is a technological and business framework that directly connects individuals to transact with each other, bypassing traditional intermediaries. In the sharing economy, these platforms facilitate the exchange of goods, services, or capital. They typically provide the underlying infrastructure, including search functionalities, payment processing systems, and crucial reputation and trust-building mechanisms.

Cradle-to-Cradle (C2C) is a design philosophy that models human industry on nature's processes. It views materials as "nutrients" circulating in closed-loop systems. The framework distinguishes between two cycles: the biological cycle, for biodegradable materials that can safely return to the soil, and the technical cycle, for materials that are continuously reused or upcycled in industrial processes without losing quality.