在试图找到解决方案之前,就某一问题或主题提出大量问题。
- 方法: 工程, 质量
问题风暴

问题风暴
- 敏捷方法论, 集思广益, 持续改进, 创造力, 跨职能合作, 设计思维, 构思, 创新, 解决问题的技巧
目标
如何使用
- 参与者只专注于提出与挑战相关的问题。目的是深入探索问题空间,发现隐藏的假设或新的角度。
优点
- 有助于在提出解决方案之前更好地界定和理解问题;鼓励好奇心和批判性思维;可以揭示被忽视的方面。
缺点
- 对于以解决问题为导向的人来说,可能会有反直觉的感觉;需要有坚持只提问题的纪律;价值取决于所提问题的质量和相关性。
类别
- 构思, 解决问题
最适合:
- 在寻求答案之前,通过提出大量问题来深入探讨问题或挑战。
Question Storming encourages a collaborative atmosphere where participants, including designers, engineers, and stakeholders, engage in an iterative process to dig into the intricacies of a challenge. It is particularly effective during the initial phases of product development, such as during the ideation or conceptualization stage, where understanding user needs and market dynamics is paramount. This approach can be found across various sectors like technology, healthcare, and consumer goods, allowing teams to dissect problems such as user experience hurdles or functionality issues within existing products. The participants often include cross-functional team members ranging from product managers and developers to marketing specialists, each contributing their unique viewpoints through the lens of inquiry. By generating a broad spectrum of questions, teams can highlight unseen assumptions, which may lead to breakthrough ideas. This method also enhances team engagement and ownership of the problem, as it shifts the focus from finding immediate solutions to thoroughly understanding the nuances of the challenge at hand. Further applications can be seen in academic settings where research teams utilize questioning as a tool for hypothesis generation, contributing to the advancement of scientific inquiry. Engaging in Question Storming can lead to the identification of novel market opportunities or innovative features that meet the evolving needs of consumers, redefining the parameters of product success.
该方法的关键步骤
- Identify the core challenge or problem that needs exploration.
- Set a time limit for the question generation session.
- Encourage participants to generate as many questions as possible, focusing on "what," "why," "how," etc.
- Capture all questions without filtering or evaluating them during the session.
- Organize questions into themes or categories post-session for deeper analysis.
- Identify gaps in knowledge or understanding based on the generated questions.
- Prioritize questions that seem to open up new avenues for exploration.
- Plan follow-up sessions or workshops to explore prioritized questions further.
专业提示
- Encourage participants to explore "why" questions to uncover root causes and assumptions.
- Set strict time limits for each question to promote rapid idea generation and reduce fixation on any single thought.
- Utilize a mix of open-ended and closed questions to ensure a broad spectrum of ideas while also drilling down on specifics.
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