To achieve a consensus on a specific topic or forecast future 事件 by surveying a panel of experts through multiple rounds of questionnaires.
- 方法: 工程, 产品设计, 项目管理
德尔菲法

德尔菲法
- 变革管理, 方法, 项目管理, 统计分析
目标
如何使用
- 主持人向专家小组收集有关特定问题的匿名意见。结果汇总后在随后的几轮中反馈给专家,让他们根据小组的集体反应修改自己的意见,直到达成共识。
优点
- 允许来自分散各地的专家提供意见;匿名性减少了主导个性和群体思维的影响;提供了一种汇总专家判断的结构化方法。
缺点
- 由于要进行多轮讨论,因此可能比较耗时;依赖于小组成员的专业知识和承诺;主持人的偏见可能会影响讨论结果。
类别
- 客户与营销, 解决问题, 项目管理, 风险管理
最适合:
- 预测未来趋势,或在没有精确数据的情况下就复杂问题达成专家共识。
The Delphi Method is particularly effective in scenarios such as technological forecasting, where opinions about future advancements and their potential impacts are sought, making it suitable for industries like pharmaceuticals, information technology, and telecommunications, where expert projections influence R&D investments and strategic direction. Its application extends to project management phases that involve risk assessment, market analysis, and policy development, allowing organizations to harness expert knowledge during the planning and ideation stages. Participants typically include a broad range of experts from academia, industry, and government, which enriches the depth of analysis and encourages interdisciplinary collaboration. The anonymity of responses not only lowers the pressure on experts to conform to majority views but also promotes a richer variety of ideas and perspectives. Facilitators can effectively manage the process to mitigate 偏见, ensuring that less vocal experts still contribute meaningful insights. Results generated through multiple rounds offer a quantified representation of expert sentiment, aiding in the identification of trends and uncertainties that may not be obvious at first glance. As such, it serves as a strategic tool for decision-makers looking to derive consensus on innovative solutions or emerging challenges where empirical data is limited or non-existent.
该方法的关键步骤
- Define the specific issue or topic for the Delphi study.
- Select a diverse panel of experts relevant to the topic.
- Conduct the first round of surveys to gather expert opinions anonymously.
- Analyze the responses and identify key themes or points of agreement and disagreement.
- Provide a summary of findings back to the experts for further consideration.
- Facilitate subsequent rounds of feedback, allowing experts to revise their opinions.
- Repeat the feedback and revision process until consensus is approached.
专业提示
- Incorporate diverse expertise by selecting panelists from various disciplines to enhance perspective breadth and minimize biases.
- Utilize iterative feedback intervals efficiently, ensuring each round is brief and focused on specific themes to maintain engagement and clarity.
- Document and analyze changes in expert opinions between rounds to identify patterns or shifts that inform consensus-building effectively.
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