
Cultural Probes
A design-led research method that uses kits of artifacts (e.g., disposable cameras, diaries, maps) given to participants to inspire responses and gather insights about their
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A design-led research method that uses kits of artifacts (e.g., disposable cameras, diaries, maps) given to participants to inspire responses and gather insights about their
The process of dividing a company’s customers into groups or segments based on common characteristics.
A technique where a team deliberately develops a provocative, unconventional, and seemingly unworkable prototype alongside more conservative options.
A black-box software testing technique used to test systems with complex business logic.
A detailed analysis and comparison of competing products in the market.
A type of testing that ensures data and system behavior are consistent across different parts of an application or system.
A user-centered design process that uses in-depth field research (contextual inquiry) to understand users’ needs and work practices in their own environment.
An ergonomic checklist specifically designed to evaluate the setup of computer workstations in digital reading rooms and similar environments.
A calculator designed to estimate the potential financial return on investment (ROI) from ergonomic interventions.
A set of methods used to identify the mental processes, knowledge, and goals required to perform a task proficiently.