نظام إدارة الجودة (QMS)

A Quality Management System (QMS) is a structured framework that organizations implement to ensure consistent quality in their products and services through systematic processes and procedures. It encompasses the planning, control, assurance, and improvement of quality-related activities, aiming to enhance customer satisfaction and operational efficiency. By integrating quality principles into all aspects of product design, innovation, research, and production, a QMS facilitates continuous improvement and compliance with industry standards.