一种快速、低成本的可用性测试方法,研究人员在公共场所(如咖啡馆、图书馆)与人们接触,请他们对产品或原型进行简短测试。
- 方法: 工程, 产品设计, 项目管理
游击测试

游击测试
- 设计思维, Human-Centered Design, 人机交互, 原型设计, 可用性, 可用性测试, 用户体验(UX), 用户界面(UI), 用户测试
目标
如何使用
- 给愿意参与的人布置简短的任务,观察他们的互动和反馈。与基于实验室的可用性测试相比,它不那么正式和结构化。
优点
- 快速组织和实施;成本低廉;可从真实用户那里获得快速反馈;可在开发的任何阶段进行。
缺点
- 参与者的选择是机会性的,可能无法准确代表目标受众;测试环境不受控制;任务必须非常简短。
类别
- 产品设计
最适合:
- 通过在非正式场合对随时可用的用户进行测试,快速收集可用性反馈。
Guerrilla Testing is particularly suited for early-stage product development and iterative design processes, where informal environments can stimulate organic feedback and creative thinking. It is frequently utilized in startups and tech companies, where resources and timelines may be constrained, allowing teams to engage with potential users in natural settings such as cafes or public spaces. This methodology can be effective in various sectors, including software development, consumer electronics, and web design, where user interaction is integral to usability. Participants can range from potential customers to casual users, enabling teams to observe real-world interactions and gauge user behavior in an authentic context. By employing a diverse array of testing formats, such as one-on-one sessions or small group interactions, designers can capture a wide range of responses, which can illuminate usability challenges that may not surface under more controlled conditions. Importantly, Guerrilla Testing can be integrated at various phases of product development, including prototype testing and post-launch evaluations, ensuring continuous improvement throughout the lifecycle of the product. This adaptable approach encourages collaboration between designers, product managers, and user experience researchers, fostering a culture of user-centered design. Furthermore, the informal nature can reduce participant anxiety, leading to more honest feedback that reflects genuine experiences.
该方法的关键步骤
- Identify the product or prototype for testing.
- Define specific tasks for participants to complete.
- Select a location with accessible participants.
- Approach individuals and invite them to participate.
- Observe participants as they complete tasks.
- Ask participants open-ended questions during and after the tasks.
- Take notes on user behavior and feedback.
专业提示
- Encourage participants to think aloud during tasks to capture their thought processes and pain points.
- Use a varied participant pool that reflects the target user demographics for more relevant feedback.
- Document observations and user comments in real-time for comprehensive analysis and follow-up actions.
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