Product Design, Manufacturing & Innovation Resources
» ニールセンのユーザビリティの5つの構成要素

ニールセンのユーザビリティの5つの構成要素

1993
  • Jakob Nielsen
人間とコンピュータの相互作用におけるデジタル・インターフェースを評価する参加者によるユーザビリティ・テスト・ラボ。.

(画像はイメージです)

Jakob Nielsen, a prominent 使いやすさ consultant in UI and webdesign mainly, defined usability through five quality components: Learnability (how easy is it for users to accomplish basic tasks the first time?), Efficiency (how quickly can they perform tasks once learned?), Memorability (can users reestablish proficiency after a period of not using it?), Errors (how many errors do users make?), and Satisfaction (how pleasant is it to use?).

Jakob Nielsen’s five-component model, detailed in his seminal 1993 book “Usability Engineering,” provided a practical and influential framework for designers and evaluators. Unlike the more formal ISO definition, Nielsen’s model is more directly applicable to the design and inspection of user interfaces. ‘Learnability’ is crucial for new users; an interface with good learnability allows someone to become productive quickly. ‘Efficiency’ targets expert users, ensuring that the system doesn’t hinder them once they’ve mastered it, often through features like shortcuts or advanced commands. ‘Memorability’ addresses the casual user who may return to the system after a long break. The interface should be easy to remember, minimizing the need for retraining. The ‘Errors’ component is not just about preventing errors but also about making them less catastrophic and providing clear ways for users to recover. A good system might use confirmation dialogs for destructive actions or offer a robust “undo” feature. Finally, ‘Satisfaction’ captures the subjective element of the user’s experience, acknowledging that even an efficient and error-free system can be frustrating or unpleasant to use. This model’s strength lies in its intuitive nature and its direct translation into actionable design goals and evaluation criteria, making it a cornerstone of practical usability work for decades.

UNESCO Nomenclature: 1203
コンピュータサイエンス

タイプ

抽象システム

混乱

増分

使用法

広く普及している

前駆物質

  • General principles of cognitive psychology related to learning, memory, and problem-solving.
  • Early HCI research on user performance metrics.
  • The Xerox Star user interface, which pioneered many user-friendly concepts.
  • Work by researchers like Donald Norman on the psychology of everyday things.

アプリケーション

  • heuristic evaluation of user interfaces
  • structuring usability test plans and reports
  • guiding user interface design decisions
  • teaching usability principles to students and professionals
  • creating design checklists and style guides

特許:

NA

潜在的なイノベーションのアイデア

ボットによるトラフィック(現在1日あたり4万件以上)を排除するため、このコンテンツはコミュニティメンバー限定となっています。
> ログイン < または > 登録 < (100%無料)でこれにアクセスできます。他のすべての制限付きコンテンツとツールも同様です。

Related to: usability, Jakob Nielsen, learnability, efficiency, memorability, errors, satisfaction, user interface design, HCI, usability engineering.

歴史的背景

ニールセンのユーザビリティの5つの構成要素

1986-01-01
1990
1990
1993
1998
2010
2016
1982-07-01
1988-06-01
1990
1993
1997-04-23
2001
2010
2020

(日付が不明または関連性がない場合、例えば「流体力学」などでは、その注目すべき出現時期の概算値が提示されます。)

関連する発明、革新、および技術原理

フルサイズの画像とダウンロードは、登録会員のみが100%無料で利用できます。