RACI chart or RACI matrix: a responsibility assignment matrix used in project management and organizational design to clarify roles and responsibilities for tasks, milestones, or decisions. RACI stands for Responsible, Accountable, Consulted, and Informed.
- Methodologien: Maschinenbau, Qualität
RACI-Diagramm

RACI-Diagramm
- Agile Methodik, Änderungsmanagement, Kontinuierliche Verbesserung, Funktionsübergreifende Zusammenarbeit, Schlanke Fertigung, Prozessverbesserung, Projektmanagement, Qualitätsmanagement, Teamarbeit
Zielsetzung:
Wie es verwendet wird:
- Tasks or deliverables are listed down one axis, and roles or individuals are listed across the other. For each task/role intersection, one of the RACI codes is assigned: Responsible (does the work), Accountable (owns the task/decision, only one A per task), Consulted (provides input), Informed (is kept up-to-date).
Vorteile
- Clarifies roles and responsibilities, reducing confusion and ambiguity; Improves communication and coordination by identifying who needs to be involved in what capacity; Helps ensure that all necessary actions are assigned and owned.
Nachteile
- Can be time-consuming to create and maintain, especially for large projects; May become overly bureaucratic if not used pragmatically; Requires clear definitions of roles and tasks; Potential for conflict if roles are not agreed upon.
Kategorien:
- Herstellung, Projektmanagement, Qualität
Am besten geeignet für:
- Clarifying and communicating roles and responsibilities within a team or project to ensure clear ownership and involvement for tasks and decisions.
In industries such as software development, healthcare, and manufacturing, the RACI Chart serves as an effective tool in project management, ensuring that all stakeholders are aligned throughout various project phases including planning, execution, and closing. For example, in a product development project, design engineers might be Responsible for creating product prototypes, while project managers take Accountability for overall project success, ensuring that timelines and budgets are met. Marketing and sales teams could be Consulted to provide insights into customer needs and market trends, while team members across departments are Informed about progress and changes to keep everyone on the same page. The RACI Chart is particularly beneficial during the initiation phase of projects where role clarity is paramount to avoid future misunderstandings. This methodology not only reduces ambiguity but also enhances team dynamics, leading to improved project outcomes since tasks are clearly delineated and ownership is established. Stakeholders such as project sponsors, product managers, and team leaders are often key participants in this process, as they contribute to defining roles and responsibilities, ensuring all voices are heard while maintaining a structured approach. The implementation of a RACI Chart can significantly decrease the likelihood of conflicts and overlaps, keeping projects on track and fostering a collaborative environment.
Die wichtigsten Schritte dieser Methodik
- Identify and list all tasks and deliverables required for the project.
- Determine roles and individuals who will be involved in the project.
- Assign a Responsible (R) individual for each task who will perform the work.
- Designate one Accountable (A) individual for each task who has final ownership.
- Identify Consulted (C) individuals who will provide input for specific tasks.
- Assign Informed (I) individuals who need to be kept updated on task progress.
- Review and validate the RACI assignments with the team for accuracy.
- Communicate and share the finalized RACI chart with all stakeholders.
- Monitor ongoing tasks and update assignments as necessary throughout the project.
- Conduct periodic reviews of the RACI chart to ensure continued relevance to project progress.
Profi-Tipps
- Regularly review and update RACI assignments during project milestones to ensure ongoing alignment with evolving roles and responsibilities.
- Incorporate feedback loops within the Consulted and Informed categories to refine project deliverables through expert insights and stakeholder engagement.
- Use visual aids alongside the RACI chart to illustrate dependencies and relationships between tasks, enhancing team understanding and accountability.
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