Direct-to-Consumer (DTC) Business Model

A foundational model in marketing, the 4Ps framework classifies the key elements a business uses to promote its brand or product. It consists of Product (the item or service), Price (the cost to the consumer), Place (where it's sold), and Promotion (the advertising and sales activities). These four variables are controlled by the company to influence consumer demand.

The marketing concept is a business philosophy holding that achieving organizational goals depends on knowing the needs and wants of target markets and delivering the desired satisfactions more effectively and efficiently than competitors. It represents a shift from a product-centric ("make and sell") approach to a customer-centric ("sense and respond") one, placing the customer at the core of all business decisions.

Relationship marketing is a strategic approach that shifts the focus from individual transactions to building long-term customer loyalty and engagement. It emphasizes customer retention, satisfaction, and lifetime value over short-term sales goals. Key tactics include customer relationship management (CRM) systems, loyalty programs, and personalized communication, aiming to create a strong, emotional connection between the brand and the customer.

A Digitally Native Vertical Brand (DNVB) is a specialized type of DTC company that originates online and controls its entire value chain. The 'vertical' aspect refers to their integration of design, manufacturing, marketing, and distribution. Unlike traditional brands that may adopt a DTC channel, a DNVB's primary mode of customer interaction, transaction, and brand-building is digital from its inception.