在产品或系统的实际使用环境中,由执行实际任务的真实用户对其进行评估。
- 方法: 工程, 质量
实地试验

实地试验
- 产品开发, 测试方法, 可用性, 可用性测试, 用户体验(UX), 用户界面(UI), 用户测试, 验证
目标
如何使用
- 产品(通常是接近最终的原型或已发布的版本)由目标受众在自然环境中抽样部署和使用一段时间。收集有关性能、可用性、可靠性和用户满意度的数据。
优点
- 真实地了解产品在实际条件下的表现;帮助发现实验室测试中可能无法发现的问题;评估用户在自己的环境中的接受程度。
缺点
- 设置和管理可能既昂贵又费时;与实验室测试相比,对变量的控制较少;结果可能受特定环境因素的影响。
类别
- 客户与营销, 产品设计, 质量
最适合:
- 在真实用户使用产品的实际环境中测试产品。
Field Trials are often employed in industries such as consumer electronics, automotive, healthcare, and software development, where products must meet user needs within their actual use environments. This methodology is particularly beneficial during late-stage design or pre-launch phases, as it allows teams to capture authentic feedback on a product’s functionality and user experience. Participants typically include a representative sample of end-users, stakeholders, and sometimes third-party evaluators who observe the product’s usage and document their findings. Field Trials can incorporate structured interviews, surveys, and observational studies to gather qualitative and quantitative data on user interactions, identifying unanticipated issues that may not emerge during controlled testing. Industries focusing on regulatory compliance, such as medical devices, can also greatly benefit from this process, as it provides necessary evidence to support product effectiveness and safety claims. Such trials not only facilitate iterative improvements based on real user data but also contribute to marketing strategies by validating user acceptance and satisfaction prior to full-scale launch. Understanding user behavior in situ often leads to enhancements in design and functionality that align more closely with user expectations.
该方法的关键步骤
- Identify relevant metrics and performance indicators for evaluation.
- Engage with users in their natural environments to observe product usage.
- Monitor product performance against established criteria over the trial period.
- Document user interactions, behaviors, and contextual factors impacting usage.
- Facilitate regular feedback sessions with users during the trial phase.
- Assess user adaptations and modifications made to the product during use.
- Analyze environmental influences on the product’s performance.
- Identify unintended use cases and edge cases that arise during trials.
专业提示
- Prioritize participant selection by using a stratified sampling approach to ensure diverse user representation and rich qualitative feedback.
- Incorporate iterative feedback loops during the trial phase, allowing for adaptations based on user experiences and issues encountered in real-time.
- Leverage mixed-methods data collection, combining quantitative metrics with qualitative insights, to gain a comprehensive understanding of user interactions and performance under varying conditions.
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