تجربة العملاء

Customer Experience (CX) refers to the holistic perception and interaction a customer has with a brand throughout their entire journey, encompassing every touchpoint from initial awareness to post-purchase support. It involves understanding and addressing customer needs, preferences, and emotions to create meaningful and memorable interactions that foster loyalty and satisfaction. In product design and innovation, prioritizing customer experience ensures that solutions are not only functional but also resonate emotionally with users, enhancing overall engagement and value.

context in the shop

Marketing on the shelf

There was the off-the-shelf product, now there is the on-the-shelf marketing.  An example combining several technics in a Customer-friendly and

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3 شذرات ذهبية سهلة للابتكار

ليس لديك أفكار ابتكارية؟ هل سئمت من سماع المشاكل أو الشكاوى أو التعليقات السلبية أو الاقتراحات التي لا تنتهي من العملاء أو المستخدمين أو الزملاء ... أو

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