A usability testing method that evaluates the effectiveness of a website’s navigation and 信息架构 by tracking where a user would click first to complete a specific task.
- 方法: 经济学, 人体工程学
首次点击测试

首次点击测试
- 设计思维, 信息架构, 交互设计, 可用性, 可用性测试, 用户体验(UX), 用户界面(UI), 用户测试, 以使用者為中心的設計
目标
如何使用
- 给参与者布置一项任务,并向他们展示一个网页(或原型)的图像。要求他们点击他们首先会去的地方,以尝试完成任务。成功率和点击位置都会被记录下来。
优点
- 操作快捷、成本低廉;可在开发前通过线框或模型完成;可清楚地了解用户是否能找到所需的内容。
缺点
- 只能测试任务的第一步,不能测试整个流程;不能提供用户点击原因的定性分析(除非与其他方法相结合);任务设计至关重要。
类别
- 产品设计
最适合:
- 通过查看用户在完成任务时首先点击的位置,评估导航和链接标签的有效性。
First Click Testing serves a vital function in user experience evaluation, particularly during the early phases of product design such as concept development and user interface design. This methodology is frequently utilized in industries such as e-commerce, software development, and mobile app creation, where effective web navigation is paramount to customer satisfaction and engagement. During usability studies, participants are only shown a static image of a webpage or prototype rather than a fully functional site, which allows for rapid testing before development begins. This provides product teams with real-time feedback on how users interpret labeling of links and navigation structures. Teams often involve product managers, UX designers, and researchers to analyze click data efficiently—information that can inform interface adjustments before more extensive testing is conducted. By identifying common click areas and understanding if users are directed toward the right content, companies can enhance their designs iteratively, minimizing costly reworks after launch. With the procedure being low-cost and approachable for small scale testing, various design iterations can be evaluated quickly, ensuring that the final product aligns with user expectations. Empirical data collected enables teams to advocate for design changes based on user behavior rather than assumptions, making the testing method a foundational element of data-driven design strategies.
该方法的关键步骤
- Define a specific task for users related to the webpage or prototype.
- Present users with an image of the webpage or prototype.
- Ask users to click on the area they believe is the first step to complete the task.
- Record the click location and whether the user successfully identifies where to go.
- Analyze the click data to assess navigation effectiveness and link labeling.
专业提示
- Incorporate demographic segmentation in participant selection to uncover varying user behaviors and expectations.
- Conduct iterative rounds of testing to progressively refine the design based on earlier findings and to address emerging issues.
- Combine click data with qualitative feedback through follow-up questions to understand the rationale behind participants' choices.
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